Shipping policy
Delivery of your order
We ship within the whole of Europe. The delivery time of your order is important to us. That is why the order is shipped directly from our centrally located warehouse in Lelystad, The Netherlands. This allows us to guarantee a fast delivery.
For orders within the Netherlands: ordered before 22:00 on business days, delivered the next day. The shipping costs within the Netherlands are €4,95.
For orders outside the Netherlands, it can take 2 to 5 business days for the order to be delivered. Please refer to the table below to check the shipping costs as well as the delivery time for each country we ship to:
| Country | Shipping costs | Delivery time in business days |
|---|---|---|
| The Netherlands | € 4,95 | 1 |
| Belgium | € 6,95 | 2 |
| Austria | € 8,95 | 3 |
| Denmark | € 8,95 | 2 |
| France | € 8,95 | 3 |
| Germany | € 8,95 | 2 |
| Luxembourg | € 8,95 | 2 |
| Czech Republic | € 14,95 | 2 |
| Estonia | € 14,95 | 4 |
| Hungary | € 14,95 | 3 |
| Ireland | € 14,95 | 3 |
| Latvia | € 14,95 | 4 |
| Monaco | € 14,95 | 3 |
| Poland | € 14,95 | 3 |
| Portugal | € 14,95 | 4 |
| Slovakia | € 14,95 | 4 |
| Slovenia | € 14,95 | 4 |
| Spain | € 14,95 | 3 |
| Sweden | € 14,95 | 3 |
| Italy | € 18,95 | 4 |
| Lithuania | € 20,95 | 4 |
| Finland | € 23,95 | 3 |
| Bulgaria | € 27,75 | 4 |
| Croatia | € 28,95 | 4 |
| Romania | € 28,95 | 4 |
| Greece | € 32,50 | 5 |
| Switzerland | € 33,95 | 3 |
| Liechtenstein | € 46,95 | 3 |
| Norway | € 49,95 | 4 |
| Bosnia and Herzegovina | € 63,50 | 5 |
| Serbia | € 64,95 | 5 |
| Iceland | € 84,95 | 4 |
Can I track my order?
We will inform you of the shipment by e-mail. You will receive a tracking code with which you can track your order on the website of the delivery service.
I have not received my order after 3 business days, now what?
When you have received a shipping notification from us, you know that your order is on its way to you. However, we can never guarantee a 100% delivery time because we also depend on the carrier for this. If you have not received your order after 3 business days (for within the Netherlands) or 7 business days (outside of the Netherlands) after shipment, we would like to hear from you!
Can I also pick up my order?
Unfortunately it is not possible to pick up an order on location.
